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Contact Us

Bat-Caddy electric motorized golf push carts are built to last! We take pride in our support of your decision to purchase a Bat-Caddy battery powered golf trolley throughout the entire process, no matter if you are in the US, Canada, South America, Europe or any other part of the world, where the Bat-Caddy is being sold. From the inquiry and sales process in answering any initial questions you might have, through our fast and free shipping & logistics handling, up to continuous, responsive and dedicated support of your service and parts needs after your purchase to ensure your enduring satisfaction. Please do not hesitate to contact us at any of our multiple locations around the world at any time. According to customer feedback we have one of the best customer service track records in the industry!

Select a region below to view contact information for the office or distributor nearest to you.

 

 

North America


United States

Canada

Central & South America


Trinidad & Tobago

Venezuela

Brazil

Asia


India

Rest of the World

USA Office Hours

Our regular office hours are Monday through Friday 9:00 am through 5:00 pm EST and PST. If lines are busy, after hours, or on weekends/Holidays please leave a voice message with the responsible department in your regional area or send us an e-mail, and we will get back to you by the next official business day or earlier. Contacting the correct department with your inquiry will speed up the response. Please do not contact multiple departments with the same request, as this might create confusion/duplication and may cause a delay in responding to your inquiry. We pride ourselves to having the best and most responsive customer service in the industry, fastest response time, most complete inventory of spare parts shipped out of multiple locations for faster delivery!

Showrooms

Bat-Caddy showrooms are available at our Pennsylvania, Florida and California service centers for viewing and demonstrations. Please contact the service center directly to schedule an appointment.

Multilingual Support

Sales and technical support for Bat-Caddy products is available in several languages through our network of dealers. View participating dealers and the languages they support by clicking the following link...

Multilingual Sales & Support Dealers

 

USA SERVICE, PARTS, SALES & TECHNICAL SUPPORT


View Map
Northeast/Northern Midwest US - Pennsylvania
Bat-Caddy Service & Logistics Center Northeast
57 South Commerce Way, Suite 180; Bethlehem, PA 18017 USA
Contact Bob Luhman (Service/Sales Manager) at:
Tel: (484) 767-6917 or (877) 815-0809 Extension 4
Contact John Rehus (Managing Director) at:
Tel: (484) 425-3960 or (888) 229-5218 Extension 5
e-mail: batcaddynortheast@batcaddy.com

Southeast/Southern US - Florida
Bat-Caddy Sales & Service Southeast
Contact Peter Old (Managing Director) at:
(904) 576-3871 or (888) 683-8178 Extension 6
e-mail: batcaddysoutheast@batcaddy.com

Southeast Repairs & Tech Support
Provided by Authorized Service Shop
Southern Caddy Sales & Service
3948 3rd Street South #218
Jacksonville Beach, FL 32250
Contact Adam Steers (Owner) at (904) 806-5156
email: adamsteers@southerncss.com

Mountain States US - Colorado
Bat-Caddy Service & Sales Mountain States
Contact Hunter Pierson (Sales Director) at:
Tel: (303) 495-3701
e-mail: batcaddymountain@batcaddy.com


View Map
West Coast US - California
Bat-Caddy Service & Logistics Center West Coast
Administrative & Sales Office:
37 Commercial Blvd., Suite 100, Novato, CA 94949
Warehouse & Tech Support:
24 Commercial Blvd., Units E & F, Novato, CA 94949
Contacts
David Dickes (Managing Director) Management & Sales: (415) 881-0669
Brian McCormick (Customer Service Manager): (415) 612-7195
Robert McIntyre (Service Tech): (415) 612-7195
e-mail: batcaddywestcoast@batcaddy.com


Note: The offices listed below are not staffed to provide technical support or handle service related inquiries. Please contact your nearest service center from the list provided above.

USA MANAGEMENT, MARKETING, SALES & ADMINISTRATION

Corporate Headquarters, Management, Sales & Administration
California

Bat-Caddy USA
Management, Administration, Marketing & Sales
37 Commercial Blvd., Suite 100, Novato, CA 94949 USA
Tel: (415) 691-8688
Fax: (904) 567-3044
e-mail: management@batcaddy.com
Internet: www.batcaddy.com

Western Sales: Dave Dickes (415) 881-0669 or dave.dickes@batcaddy.com

USA SALES & MARKETING

Florida

Bat-Caddy USA
9838 Old Baymeadows Rd, #114, Jacksonville, FL 32256 USA
General Company Directory:
Tel: (888) 669-6740
Tel: (904) 626-7772 or (904) 371-2650 Ext. 1 or 2
Fax: (904) 567-3044
e-mail: batcaddy@batcaddy.com
Internet: www.batcaddy.com

USA ADMINISTRATION, INVOICING & SHIPMENT TRACKING

Bat-Caddy USA
830-13 A1A North, #499, Ponte Vedra Beach, FL 32082 USA
Contact Kathy Cordaro (Bus. Admin Director) at:
Tel: (904) 899-2726 or 1-888-214-6033 Extension 3
Fax: 1-888-886-0229
e-mail: batcaddyoffice@batcaddy.com

Bat-Caddy Canada

CANADA DISTRIBUTION & SERVICE

Orders shipping to destinations in Canada must
be placed via the Bat-Caddy Canada website.

1200 Speers Road, Suite 42
Oakville, ON L6L 2X4 CANADA

Contact Mark Stuart Tel: (800) 469-0061
Fax: (800) 469-0148
e-mail: info@bat-caddy.ca
Internet: www.bat-caddy.ca

Paul's Golf Stuff
Trincity, Trinidad
Trinidad & Tobago
Tel: (868) 640-8792

Miami Golf Downtown
111 NE 1st St.
Miami, FL 33132
Tel: (305) 371-4554
Internet: www.miamigolf.com

Golf House
Av. 25 de Janeiro, 2461
Quatro Barras - Parana
(Clube Curitibano Golfe)
Tel: 41 3672-3355
Internet: www.golfhouse.com.br

Fortuna Asset Management
Varghese Mathews
11/1-1, 3rd Cross, Nandidurga Road, Bangalore 560046
Tel: +91 80 41277125
Tel: +91 9945092526
e-mail: moolamannil@hotmail.com