At BATCADDY, we build our electric golf caddies to go the distance—just like we do for our customers. When you choose a Batcaddy, you're not just getting a reliable, quality product—you're also getting a great value, all backed by a dedicated team that's here for you every step of the way. Customers consistently tell us we're among the best in the industry when it comes to service—and we take that seriously. Reach out anytime. We're here for you.
Customer Service & Technical Support
Our dedicated support portal is the foundation of the best customer support in the industry—built and continuously refined through years of customer interaction. Click below to access a comprehensive resource center, including FAQs, how-to videos, and detailed product documentation.
If you need further assistance, our trained customer support specialists and service technicians have years of experience behind them and are ready to help—just submit a ticket, and we'll take it from there.
IMPORTANT!
The offices listed below are for corporate communication only and are not staffed to provide customer service or technical support.
Please visit the dedicated BATCADDY Support Portal for the quickest and most efficient handling of your support or service inquiry.
USA Sales & Retail Marketing
Kathy Cordaro
Vice President
Global Sales - Retail / Wholesale / Fleet
Retail Showroom
Retail Showroom by Appointment Only
Paul Guzman
Vice President
Distribution & Business Development
phone_in_talk(888) 229-5218 x109
mailpaul.guzman@batcaddy.com
USA Distribution & Service Centers
United States - East
distanceBATCADDY Service & Logistics Center East
Lehighton, PA 18235 USA
Pete Beblavy
Vice President
Support Services & Inventory Management
phone_in_talk(888) 229-5218 x106
mailpete.beblavy@batcaddy.com
United States - West
distanceBATCADDY Service & Logistics Center West
24 Commercial Blvd.
Suite A-F
Novato, CA 94949 USA
Paul Guzman
Vice President
Distribution & Business Development
phone_in_talk(888) 229-5218 x109
mailpaul.guzman@batcaddy.com
USA Corporate Headquarters
Management / Marketing / Finance / Administration
Management & Administration
distanceBATCADDY USA
24 Commercial Blvd.
Suite A
Novato, CA 94949 USA
Peter Hanneforth
President
Marketing & Distribution
distanceBATCADDY USA
24 Commercial Blvd.
Suite A
Novato, CA 94949 USA
Paul Guzman
Vice President
Distribution & Business Development
phone_in_talk(888) 229-5218 x109
mailpaul.guzman@batcaddy.com
Finance & Accounting
distanceBATCADDY USA
24 Commercial Blvd.
Suite A
Novato, CA 94949 USA
Tanya Ho-Shue
Vice President
Finance & Administration
Non-Contiguous United States
Distribution & Service Centers
Hawaii
distanceBattery Bill's
960 Ahua Street
Suite 102
Honolulu, HI 96819 USA
CONTACT
Bill Ogawa
International Distribution & Service Centers
IMPORTANT!
Orders shipping to destinations in Canada must be placed via the Caerus Brands Website.
Canada
distanceCaerus Brands Inc.
300 Ambassador Drive
Mississauga Ontario
L5T2J3 Canada
South America
distanceXimat Golf LLC
2061 NW 112th Ave #150
Miami, FL 33172 USA
Argentina
distancePING Argentina
Río de Janeiro 1725
Villa Allende, Cordoba, 5105, Argentina
phone_in_talk+54 11 3275-1093
web_trafficpingmarketing.com.ar/batcaddy-clientes/
Brazil
distanceGolf House (Clube Curitibano Golfe)
Av. 25 de Janeiro, 2461
Quatro Barras - PR 83420-000 Brazil
Trinidad & Tobago
distancePaul's Golf Stuff
Trincity, Trinidad
Trinidad & Tobago
India / Asia
distanceFortuna Asset Management
11/1-1, 3rd Cross, Nandidurga Road
Bangalore 560046 India