Contact Us

BatCaddy Electric Golf Caddys are built to last! We take pride in our support of your decision to purchase a BatCaddy Electric Golf Caddy throughout the entire process, no matter if you are in the US, Canada, South America, Europe or any other part of the world, where the BatCaddy is being sold. From the inquiry and sales process in answering any initial questions you might have, through our fast and free shipping & logistics handling, up to continuous, responsive and dedicated support of your service and parts needs after your purchase to ensure your enduring satisfaction. Please do not hesitate to contact us at any of our multiple locations around the world at any time. According to customer feedback we have one of the best customer service track records in the industry!

USA CUSTOMER SERVICE AND TECHNICAL SUPPORT

Customer Service & Technical Support Hours
Monday - Friday   8am - 8pm EST
Call/Text us at (888) 229-5218.

Click here to contact us through our new customer support page!

USA SALES & RETAIL MARKETING

Contact: Kathy Cordaro - Sr. Director Global Sales:

USA SHOWROOMS & SERVICE CENTERS

East Coast US - Pennsylvania
BatCaddy Service & Logistics Center Northeast
57 South Commerce Way
Suite 180
Bethlehem, PA 18017 USA

Customer Service/Tech Support

Administration - Sales - Showroom/Warehouse Appointments
Contact: Pete Beblavy - Managing Director Northeast/East Coast Operations

West Coast US - California
BatCaddy Service & Logistics Center West Coast
24 Commercial Blvd.
Suite A-F
Novato, CA 94949 USA

Customer Service/Tech Support

Showroom/Warehouse Appointments
Contact: Harish Kalidas - Facility & Logistics Manager

Administration - Sales
Contact: Paul Guzman - Vice President, Marketing & Distribution

USA MANAGEMENT, MARKETING, FINANCE & ADMINISTRATION

Note: The offices listed below are not staffed to provide technical support or handle service related inquiries such as parts orders. Please contact your nearest service center from the list provided above.

Corporate Headquarters, Management & Administration - California

Management, Administration & Corporate Finance
BatCaddy USA
24 Commercial Blvd.
Suite A
Novato, CA 94949 USA

Corporate Marketing & Distribution
BatCaddy USA
24 Commercial Blvd.
Suite A
Novato, CA 94949 USA

  • Contact: Paul Guzman - Vice President, Marketing & Distribution
  • Telephone: (888) 229-5218   Extension 109
  • Email: paul.guzman@batcaddy.com

USA ACCOUNTING & INVOICING

Contact: Randi Schwartz

Email: accounting@batcaddy.com

INTERNATIONAL DISTRIBUTION & SERVICE

Orders shipping to destinations in Canada must be placed via the On The Go Leisure Canada Website.

 

Canada

On The Go Leisure
1410 Speers Road
Unit 1
Oakville, ON L6L 5M1
CANADA

  • Contact: Mark Stuart
  • Telephone: (800) 469-0061
  • Fax: (800) 469-0148
  • Website: onthegoleisure.ca

 

Venezuela

Miami Golf Downtown
111 NE 1st St.
Miami, FL 33132
USA

 

Brazil

Golf House (Clube Curitibano Golfe)
Av. 25 de Janeiro, 2461
Quatro Barras - PR 83420-000
Brazil

 

Trinidad & Tobago

Paul's Golf StuffTrincity, Trinidad
Trinidad & Tobago

  • Telephone: (868) 640-8792

 

Asia

Fortuna Asset Management11/1-1, 3rd Cross, Nandidurga Road
Bangalore 560046
India