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Contact Us

Bat-Caddy electric motorized golf push carts are built to last! We take pride in our support of your decision to purchase a Bat-Caddy battery powered golf trolley throughout the entire process, no matter if you are in the US, Canada, South America, Europe or any other part of the world, where the Bat-Caddy is being sold. From the inquiry and sales process in answering any initial questions you might have, through our fast and free shipping & logistics handling, up to continuous, responsive and dedicated support of your service and parts needs after your purchase to ensure your enduring satisfaction. Please do not hesitate to contact us at any of our multiple locations around the world at any time. According to customer feedback we have one of the best customer service track records in the industry!

NOTE: our offices and warehouses will be closed on Memorial Day May 25, 2020. There will be no shipping and Tech Support. We will be back on Tuesday May 21. Orders can be placed online at www.batcaddy.com Enjoy Memorial Day weekend and stay safe!

Select a region below to view contact information for the office or distributor nearest to you.

North America

United States


Central & South America

Trinidad & Tobago





Rest of the World

USA Office Hours

Our regular office hours are Monday through Friday 9:00 am through 5:00 pm EST and PST. If lines are busy, after hours, or on weekends/Holidays please leave a voice message with the responsible department in your regional area or send us an e-mail, and we will get back to you by the next official business day or earlier. Contacting the correct department with your inquiry will speed up the response. Please do not contact multiple departments with the same request, as this might create confusion/duplication and may cause a delay in responding to your inquiry. We pride ourselves to having the best and most responsive customer service in the industry, fastest response time, most complete inventory of spare parts shipped out of multiple locations for faster delivery!


Bat-Caddy showrooms are available at our Pennsylvania and California service centers for viewing and demonstrations. Please contact the service center directly to schedule an appointment.

Multilingual Support

Sales and technical support for Bat-Caddy products is available in several languages through our network of dealers. View participating dealers and the languages they support by clicking the following link...

Multilingual Sales & Support Dealers



View Map
Northeast/Northern Midwest US - Pennsylvania - WAREHOUSE BUSINESS HOURS: MON, WED, FRI
Bat-Caddy Service & Logistics Center Northeast
57 South Commerce Way, Suite 180; Bethlehem, PA 18017 USA
Contact Bob Luhman (Service/Sales Manager) at:
Tel: (484) 767-6917 or (877) 815-0809 Extension 4
Contact Jeff Adams (Managing Director) at:
Tel: (484) 425-3960 or (888) 229-5218 Extension 5
E-Mail: batcaddynortheast@batcaddy.com
Contact Ron Zelezen (Technical/General Operating Issues) at:
Tel: (484) 506-0136

Southeast/Southern US Sales - Florida
Provided by Sterling Golf (Sales Only; for Tech Support contact Service Centers)
Contact Peter Old (Independent Sales Rep) at
(904) 576-3871 or (888) 683-8178 Extension 6
E-Mail: batcaddysoutheast@batcaddy.com

Southeast Service, Repairs & Tech Support
Provided by Independent Authorized Service Shop
Apex Golf
Jacksonville Beach, FL 32250
Call for Service Appointment & Directions
Contact Adam Steers (Owner) at (904) 806-5156
E-Mail: adam@apexgolf.co

View Map
West Coast US - California
Bat-Caddy Service & Logistics Center West Coast
Administrative & Sales Office:
24 Commercial Blvd., Suite A, Novato, CA 94949
Paul Guzman - Managing Director West Coast:
Tel: (650) 689-7129
E-Mail: paul.guzman@batcaddy.com
Customer Service/Tech Support & Warehouse:
24 Commercial Blvd., Suite D/E/F Novato, CA 94949
Tel: (650) 337-3016
E-Mail: batcaddywestcoast@batcaddy.com

Ron Zelezen (Technical/General Operating Issues): (484) 506-0136

Note: The offices listed below are not staffed to provide technical support or handle service related inquiries. Please contact your nearest service center from the list provided above.


Corporate Headquarters, Management, Sales & Administration

Bat-Caddy USA
Management, Administration, Marketing & Sales
24 Commercial Blvd., Suite A, Novato, CA 94949 USA
Tel: (415) 691-8688
Fax: (904) 567-3044
E-Mail: management@batcaddy.com
Internet: www.batcaddy.com


Bat-Caddy Sales USA

24 Commercial Blvd., Suite A, D-F, Novato, CA 94949
Kathy Cordaro, Director Sales & Marketing:
Tel: 1-888-214-6033 or 1-888-669-6740
Tel: (904) 347-5559
Fax: (904) 567-3044
E-Mail: batcaddysales@batcaddy.com
Internet: www.batcaddy.com


Bat-Caddy USA
830-13 A1A North, #499, Ponte Vedra Beach, FL 32082 USA
Contact: Kathy Cordaro at:
Tel: (904) 347-5559 or 1-888-214-6033 Extension 3
Fax: 1-888-886-0229
E-Mail: batcaddyoffice@batcaddy.com

INVOICING & ACCOUNTING: Randi Schwartz @ Randi.Schwartz@batcaddy.com

Bat-Caddy Canada


Orders shipping to destinations in Canada must
be placed via the Bat-Caddy Canada website.

1410 Speers Road, Unit 1
Oakville, ON L6L 5M1 CANADA

Contact Mark Stuart Tel: (800) 469-0061
Fax: (800) 469-0148
E-Mail: info@bat-caddy.ca
Internet: www.bat-caddy.ca

Paul's Golf Stuff
Trincity, Trinidad
Trinidad & Tobago
Tel: (868) 640-8792

Miami Golf Downtown
111 NE 1st St.
Miami, FL 33132
Tel: (305) 371-4554
Internet: www.miamigolf.com

Golf House
Av. 25 de Janeiro, 2461
Quatro Barras - Parana
(Clube Curitibano Golfe)
Tel: 41 3672-3355
Internet: www.golfhouse.com.br

Fortuna Asset Management
Varghese Mathews
11/1-1, 3rd Cross, Nandidurga Road, Bangalore 560046
Tel: +91 80 41277125
Tel: +91 9945092526
E-Mail: moolamannil@hotmail.com